Instagram down: Instagram outage affected its website and mobile app

Instagram Is Down: Facebook’s Photo Sharing Service Faces Another Major Outage

According to CNET, reports from Down Detector, a site that monitors social media sites for user-reported outages recorded more than 50,000 claims of issues accessing the platform.

The website downdetector.co.uk showed a map of the worst-affected areas, including the United Kingdom and much of the US. "We are now fully recovered and apologise for the inconvenience", an Instagram spokesperson said.

There has been no indication as to what caused the outage or when it would be resolved.

Previously, checking it on the Instagram mobile app brought up a "couldn't refresh feed" message, while attempting to use the desktop website came up with a Facebook logo and a "Sorry, something went wrong" message.

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"Imagine if Instagram and social media closed every day at 6 pm like a shop", read a tweet from the account of @stevebartlettsc. "We're working on it and we'll get it fixed as soon as we can".

Given the wide scale of the outage, it suggests the issue was with Instagram's servers or the underlying infrastructure that allows users to gain access to the company's network.

"We're aware that some users are experiencing issues logging into PSN". The company acknowledged the snafu and thanked users "for your patience" while it investigated.

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