O2 data not working as company has network issues

A motorcyclist was injured in a hit-and-run in Rotherham

Thousands of mobile phone users across Kent have lost their data service this morning.

O2 issued the following statement on its website: "Our technical teams are investigating reports of issues when using data".

CUSTOMERS WHO rely on the O2 mobile network are waking up to a whole crock of bork this morning, as a major outage affects customers on the United Kingdom number 2 provider and its dependencies. Our technical teams are investigating.

"We apologise for any inconvenience", the firm said, after problems were first reported at around 5.30am. GiffGaff has confirmed its service is also offline.

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The outage is also having knock-on effects for other services that rely on the O2 network, including Transport for London's electronic timetable service at bus stops, which has stopped working.

O2 did not say what is causing the fault.

That could make commuting across the capital particularly hard with users of the O2 network unable to use 4G to plan their routes, and bus stop displays out of order. Transport for London said: "The company that updates the data to our network of Countdown Systems is now experiencing difficulties in providing this service".

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