Woman Removed From US Flight For Bringing ‘Emotional Support Squirrel’ On Board

The passenger claimed she had informed the airline and refused to leave when told the animal was not permitted

Cindy Torok, the woman who was removed from a Frontier Airlines flight over her emotional support squirrel, says she's planning to take legal action after Tuesday's incident. The story sparked debate over what types of animals should be allowed aboard commercial planes, as well as suggestions that some passengers might be abusing the system. At least not on Tuesday at Orlando International Airport, where an unidentified passenger hadn't gotten the memo. Monica said she called Frontier Airlines twice to confirm the squirrel - named Daisy - was allowed to go with her mother on the journey.

The unnamed passenger claimed she had informed Frontier Airlines that she planned to bring "an emotional support animal" when booking the flight, which was bound for Cleveland, Ohio. Maybe she knew but hoped that people just simply wouldn't notice. The airline never allowed squirrels or other rodents to be taken onto the plane. (So don't get any ideas, proud hamster, rat and mouse owners).

When the passenger refused to get off the plane, the staff told everyone that they had to get off the plane.

Hartsfield said the woman and squirrel went through TSA. If a squirrel does give you that feeling, well and good, just don't harm the safety of other passengers by bringing it in an enclosed space.

Somebody can be heard yelling "Damn squirrel" as she exits.

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"Frontier will allow cats and dogs as emotional support animals", the company said.

In the past, pigs and miniature horses have flown for this goal.

Found on Frontier's website, the company's animal policy states the following: "We do not accept unusual or exotic animals, including but not limited to rodents, reptiles, insects, hedgehogs, rabbits, sugar gliders, non-household birds or improperly cleaned and/or animals with (a) foul odor".

Some of the conditions that would lead to a diagnosis of a need for support animals include anxiety (specific or generalised), depression or other mood disorders, phobias (including social phobia and fear of flying), panic disorder, and PTSD. According to United Airlines CEO, Oscar Munoz, someone once "brought an emotional support animal for their emotional support animal".

Torok took a later flight to visit relatives in Cleveland, leaving Daisy behind with her daughter in Orlando.

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