Dixons Carphone Breach Hits 5.9 Million Cards

Dixons Carphone data breach

After British retailer Dixons Carphone admitted a major data breach involving 5.9 million payment cards and 1.2m personal data records many customers will be anxious they could be affected - here's how to find out.

A sign displays the logo of Dixons Carphone at the company headquarters in London, Britain August 1, 2017.

'We've taken action to close off this unauthorised access and though we have now no evidence of fraud as a result of these incidents, we are taking this extremely seriously. "We have no evidence to date of any fraudulent use of the data as result of these incidents", the company said.

It said 5.8 million of these cards had chip and pin protection and the data accessed contained neither pin codes, card verification values (CVV) nor any authentication data that would enable cardholder identification or a purchase to be made.

There was "an attempt to compromise" 5.8 million credit and debit cards but only 105,000 cards without chip-and-pin protection had been leaked, it said.

The company has notified the relevant card companies so they can take appropriate measures to safeguard customers, and said there was no evidence of fraud on these cards as a result of the incident.

Dixons Carphone data breach
Getty Dixons Carphone data breach How many customers were affected by data breach

It added that its investigation had also found that hackers accessed non-financial personal data - such as name, address or email details - for 1.2 million customer records. It said there was no evidence of fraud here either.

"Cybercrime is a continual battle for business today and we are determined to tackle this fast-changing challenge", Chief Executive Officer Alex Baldock said in the statement.

Baldock joined the group in April.

"An incident involving Dixons Carphone has been reported to us and we are liaising with the National Cyber Security Centre, the Financial Conduct Authority and other relevant agencies to ascertain the details and impact on customers", the agency said in a statement.

The hacking represents a further blow to the company following a series of profit warnings since last summer amid tough trading for its mobile phone arm. "As a multinational organisation, Dixons Carphone would have been well aware of the Target breach".

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