Lexus still atop the dependability mountain

A car with the Lexus logo is seen on display at the North American International Auto Show in Detroit Michigan U.S

Lexus topped the rankings for a seventh consecutive year with a score of 99 problems per hundred cars, compared to 127 for Toyota overall.

The study is based on responses from 36,896 original owners.

The auto industry overall yielded better results for the first time since 2013, improving 9 percent in 2018 from past year, J.D. Power said.

"Strong dependability scores not only improve demand for used vehicles, but also are a contributor to higher residual values", said Jonathan Banks, Vice President of Vehicle Analysis and Analytics at J.D. Power.

Porsche of Germany's Volkswagen AG, which tied with Lexus a year ago, came second, followed by Buick of USA auto giant General Motors Co.

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On the flip side, the Chrysler brand landed in the basement of the study with 211 problems reported per 100 vehicles.

When it comes to the mass market, Buick is the most dependable auto brand after three years of ownership, while Lexus is at the top of the heap among all brands, according to J.D. Power. Porsche ranks a close second with 100 PP100.

In-vehicle technology continues to be most problematic: Audio/Communications/ Entertainment/Navigation (ACEN) remains a troublesome category for vehicle owners, receiving the highest frequency of complaints.

Buick ranks highest in overall vehicle dependability among Mass Market brands with a score of 116 PP100. However, the news isn't all bad as Fiat was the most improved brand and Dodge achieved its highest-ever ranking in the study which is now in its 29th year. Winners include the Toyota Prius, which was the top compact vehicle, and the Lexus RX, which was the top midsize SUV. Kia, Dodge (166 PP100) and Nissan (133 PP100) had their best finishes ever in the study. In particular, the Kia Rio was the leader in the small vehicle category. The Audi Q3 small SUV was the only new-for-2015 vehicle to get a segment-level award.

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