Apple mulls refunds for battery replacement on old iPhones

Apple confirms that iPhone 8 and X will not have performance reduction because of battery; see why

Apple introduced the feature on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7 and 7 Plus.

In a five-page letter published Tuesday by tech website The Verge, Apple responded to Thune, revealing a number of revelations about how it was dealing with the battery issue, which has been dubbed #Batterygate.

Apple Inc. said it will continue to explore possibly reimbursing customers who bought full-price iPhone batteries, but stopped short of guaranteeing the refund.

Having said that, owners of the latest iPhone models can rest easy while at the possible performance reductions caused by old batteries. So it's not that the newer iPhone models don't have throttling practices.

Along with apologizing for the brouhaha, Apple vowed to replace the batteries of older iPhones for $29 - a $50 discount - through the end of December 2018. This feature named as "Peak Performance Capability" will also users to tweak their battery performances.

The company is also facing at least 55 lawsuits from customers in the USA related to the slowdown, Bloomberg Law data show.

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Users expressed outrage over the company's under-the-table throttling practices, firstly because Apple didn't explicitly inform customers that this would happen eventually, and because a large portion of affected users claim that Apple may be doing this to force users into upgrading to the newest iPhone model. "We are seeing strong demand for it", the company said.

Battery life has always been a controversial issue for iPhone users.

Hogan also doubled down on Apple's stance that it would never slow down iPhones to pressure users to upgrade to a newer model, which is known as planned obsolescence. The question is whether their eventual slowdowns will be as noticeable as on older iPhone models at the crux of this whole fiasco.

Apple also separately told the Senate committee the company's initial disclosures about device performance issues "came up short", Thune said in a statement February 6. "I appreciate Apple's response to my inquiry and the company's ongoing discussions with the committee".

In a letter addressed to Senator John Thune (R-S.D.), Chairman of the Committee on Commerce, Science, and Transportation, Apple (NASDAQ: AAPL) said (PDF) it is exploring whether customers who paid full price for battery replacement should get a rebate for some of the purchase price.

With assistance from Tom Schoenberg (Bloomberg).

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