Google's Home, Chromecast products causing Wi-Fi disconnects

Google Cast devices causing routers to drop Wi Fi connections

Normally, this would occur at 20-second intervals, however, TP-Link's engineers discovered that "the devices will sometimes broadcast a large amount of these packets at a very high speed in a short amount of time", sometimes exceeding "more than 100,000 packets".

GOOGLE'S HARDWARE has taken a heck of a clobbering recently, and now it's the latest speaker, the Google Home Max, that has come under criticism for allegedly borking some WiFi networks.

Google has admitted that the Home Max has an issue when it is connected to the WiFi network. When a Google Cast compatible app such as YouTube awakens the device from 'sleep mode, ' it will send packets to the network to try to discover Google Cast devices and to keep the connection active. Once a similar device is found in the app and device, packets are usually sent to a network.

Because of the thousands of packets being shared, the router needs to turn off or shut down connections.

The issue appeared isolated to networks with a Home Max and TP-Link Archer 7 router. Moreover, an identical effect has been reported with Chromecast Audio.

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TP-Link and Linksys were first out of the blocks with firmware fixes, and TP-Link has posted this explanation of the issue.

If you don't have any Google Home or Chromecast products in your home, you don't have to worry about this. We had issues at INQ Towers about a year ago where all our connectivity ceased and could only be restored by unplugging all the Chromecast devices.

In the meanwhile, there is no word from Google about the issue, yet. Google said the case is now under probe and called on affected users to continue submitting reports on the matter. Netgear has released a beta version of a firmware fix but only for its mesh-networking Orbi routers.

Google has not given an update to the current issue but watch this space for further developments. Yet, it seems that other products from the search firm also exhibit the same problems with user's wireless routers. Some report that their router will only temporarily disconnect from the internet, while for others, the lack of connectivity lasts for extended periods. In theory, the amount of data received by the router floods its memory, which ideally requires a reboot to resolve connectivity problem encountered. Some routers won't even connect at all but only for a while.

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