Cruise ship passengers recall bomb cyclone 'nightmare'

Caleb Willis

"This was the worst moment of my life".

"I'm completely traumatised. I'll never go on any type of boat again in my life after this", Emma Franzese told CBS New York. The seasoned boaters called it traumatic.

"When you're on a boat in the middle of the ocean and water is pouring down the stairs, you're thinking 'this is not going to end well, '" she added.

As the Breakaway sailed north, another ship owned by Norwegian Cruise Line, The Gem, sailed south from NY, crossing paths with the first ship.

A group of people from Pennsylvania booked a cruise from NY to the Bahamas expecting to celebrate the new year, but now, they're still recovering from their harrowing experience at sea.

Amateur video captured on-board the 325-metre cruise ship shows massive swells pounding the Norwegian Breakaway as sea water floods guest suites and hallways, forcing a number of passengers to seek refuge in communal spaces.

'Let me off this boat': Cruise passengers terrified after 'Bomb Cyclone' hits
WATCH: Terrifying Videos Show Bahamas Cruise Ship Caught In 'Bomb Cyclone'

Karoline Ross was on board with 21 members of her family as they visited the Bahamas for an 80th birthday celebration.

"The waves were over 40 feet and it was continuous - children crying, people seasick, vomiting all over the boat". "It was so tilted I was shaking". "The elevator shafts were dripping water everywhere". The Breakaway, which saw some flooding during the storm, is expected to begin sailing from New Orleans in November.

"As a result, Norwegian Breakaway's 14-day cruise that was originally scheduled to depart on January 5 will now depart on Saturday, January 6 at 3pm". Due to the ship's late arrival today, and the ongoing weather situation, embarking guests are encouraged to arrive to the pier on Saturday morning.

The Breakaway's late arrival to NY delayed a 14-day cruise, and the company says those guests will receive a refund for the lost day.

"It's more about revenue".

Passengers claim it all comes down to the company's bottom line. I honestly wasn't sure we were going to make it through the night. Royal Caribbean said its ships were safely south of the storm when it hit.

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