Google Docs Outage Outrages Twitter, Google Responds

Users of some Google apps affected after apparent outage

Docs, part of a suite of Google products, appeared to experience outages Wednesday afternoon - with Down Detector reporting widespread problems with Google Drive across the U.S., which tracks outages around the world, suggested US users were having the most significant issues - though there were some reports in Europe, where the outage occurred at a time that was outside of typical hours for most business. "The affected users are unable to access Google Docs".

Google tweeted nearly an hour earlier that it was "actively investigating an issue with Docs not loading".

The glitch raised concerns over Google's monitoring of users' documents.

Today, many Google Docs users reported problems accessing their accounts, with many taking to Twitter to lambast the company for the outage.

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Google Docs was inaccessible for a "significant subset" of users on Wednesday.

Google also included the ominous - but expected - warning like so: "Please note that this resolution time is an estimate and may change".

A spokeswoman for Google would not confirm to the BBC how many users encountered the problem, but said she did not believe any customers who paid for extra storage were affected. If a user finds themselves face to face with a problem that does not appear to have to do with an outage, the page Known Issues should be the first place to look for an answer.

We've reached out to Google for comment and will update if we hear back.

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