British Airways apologizes after Canadian family bitten by bed bugs on flight

Bed Bugs Plague Family on British Airways Flight

Szilagyi alerted a flight attendant, she says, but was told the plane was full and there was no way to move the group.

A B.C. family who says they were bitten all over by bed bugs on a flight to England is now getting an apology from the airline. "I was surprised I was able to relax, but what can you do?" Szilagyi told CTV. On arrival in Slovenia the following day, she says they were "covered" in bites - and she still has an infected one from the flight.

British Airways has apologized to a Canadian family who reported being feasted upon by a pack of bedbugs during an overnight flight from Vancouver to London earlier this month, CTV Vancouver reported. I hoped that one was a flax seed or an apple seed.

Heather had also tried to contact the airline officials to inform them of the problem and also to make sure they were not put on the same flight during their return journey, CTV news added.

"We were not asking for a refund".

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Szilagyi said she asked to be relocated, but flight crew members said there were no other available seats on the plane, The Globe and Mail reported.

She eventually took photos of the bites and and posted them on microblogging site Twitter, with the hashtag #britishairways. "They're very small. You don't know you got bit until later, sometimes a couple days later".

The airline has apologised and upgraded the family to business class for the return flight. "Where there is a lot of movement of people in and out, sooner or later someone is going to transfer these things into something they're carrying, and this is how they get spread from hotel to hotel to hotel and this is how people bring them home", he told The Globe and Mail.

"It s disgusting for me because all these people think that we're just wanting attention and wanting to sue a company, but this is not what I want to be known for". During the journey, Heather noticed bed bugs on the seat which was in front of her.

"What we both would have been satisfied with was if it was possible to just have us on a partner line, not to fly back with British Airways", she said. "British Airways operates more than 280,000 flights every year, and reports of bed bugs onboard are extremely rare". "I wanted to grab it but they're quick, and it crawled back inside, behind the screen", she said. "Nevertheless, we are vigilant and continually monitor our aircraft".

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