He Ordered 166 Phones And Claimed Refunds. How Delhi Man Duped Amazon

Delhi man duped Amazon 166 times ordering phones getting refunds each time

When Amazon realised it was being deceived, it approached Delhi Police.

Chopra, who had pursued a course in hotel management but failed to secure a job before he devised his plan to swindle Amazon, was arrested by the Delhi police on October 6. He then asked Amazon for a refund, and received the money back nearly immediately.

Now, he used to order another smartphone with the gift voucher, and sell off the handset received earlier to black markets such as Gaffar area in North-West Delhi, or at Olx/Quikr portals.

Two people have been arrested on the charge of being involved in duping e-commerce company Amazon India, by ordering expensive phones and then claiming refunds alleging that the firm had delivered an empty box, the police said Wednesday.

Other than Shivam, a small telecom store owner Sachin Jain age 38 was also arrested because the store owner had supplied him almost 141 activated SIM for placing the order from Amazon.

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Shivam Chopra brought 166 cell phones online from Amazon at different places in Delhi and later the boy claimed that the box he received did not have the mobile phone instead the boxes were empty and by using this technique Shivam got refunds in lakhs. In shocking revelation about their trick, the police officer said that the accused had used 141 numbers and 48 different customer accounts and a refund in full was sought against all orders.

As per a report by PTI, upon investigation, the Delhi Police recovered 19 mobile phones from Shivam's house.

Subsequently, refunds were initiated in the form on gift cards. Once a delivery associate from Amazon would reach the address mentioned against the order, he would invariably call Chopra to verify his whereabouts, police said, adding that the conman would then guide the associate to his actual residence and take the delivery. So he claimed for refund and got that.

During interrogation, Shivam revealed that for placing the orders, he purchased around 150 per-activated SIM cards from Sachin, who runs a store in the neighborhood, deputy commissioner of police (Northwest) Milind Dumbere said.

There have been other cases where customers have allegedly replaced the items ordered with similar products of poor quality.

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